Orthopedic Care & Surgery | Rochester, MN - Olmsted Medical Center
Orthopedics and Sports Medicine • Rochester, MN
Ratings by platform
- Healthgrades: 78% of patients gave a rating of 9 or 10 (Not explicitly totaled, but based on national survey samples)
- Birdeye (Joint Replacement Center): 5.0 stars (4 reviews)
- U.S. News & World Report: 4 out of 5 stars (Not explicitly totaled)
- Birdeye (Southeast Clinic): 3.6 stars (114 reviews)
What patients say
Patients praise
- High patient recommendation rates (generally 80-90% range)
- Professional and caring surgical and nursing teams, particularly in joint replacement
- Efficient and friendly walk-in care noted by some patients
- Clear communication of discharge information and recovery steps
Common complaints
- Reports of dismissive or condescending communication from certain providers
- Complaints regarding clerical scheduling errors
- Concerns about wait times at urgent care facilities
- Instances of perceived lack of competence or compassion in specific clinical interactions
In patients' words
"I just had a total anterior hip replacement done by Dr. Herr. I have no previous experience with surgeries but I will say that I am impressed and have so much gratitude for Dr. Herr and the surgical team and nurses at OMC."
— Birdeye (Joint Replacement Center) review by Tyler Osborn"Radiologist injected my shoulder and then did the wrong x-ray test that the orthopedic doc did not order. And man, did my shoulder hurt after that! Go elsewhere since this place has issues!"
— Birdeye (Southeast Clinic) reviewMore clinics in Rochester
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