Flaum Eye Institute
Optometry • Rochester, NY
Ratings by platform
- Facebook: 86% recommend (78 reviews)
- Apple Maps (via Yelp): 1.8/5 (20 reviews)
- BestProsInTown (87 reviews)
What patients say
Patients praise
- High-quality medical care and expertise
- Successful outcomes for surgical procedures like LASIK
- Compassionate and professional staff members
- Efficient experiences for some patients
Common complaints
- Long wait times and delays in exam rooms
- Perceived lack of communication from medical staff
- Administrative and scheduling difficulties
- Concerns regarding facility cleanliness
- Frustration with billing and fees for services
In patients' words
"Excellent and compassionate service, clean amenities, doctors gave of their time beyond the expected. Drove over 200 miles for this level of unmatched care."
— LocalityBiz review"Flaum staff and doctors were fantastic. I couldn't be happier with the results! Edit: 5 years in. Still happy! No issues whatsoever."
— LocalityBiz reviewMore clinics in Rochester
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