Flaum Eye Institute, Rochester NY - URochester Medicine
Optometry • Rochester, NY
Ratings by platform
- Facebook: 86% recommend (based on 78 reviews) (78 reviews)
- Apple Maps (via Yelp): 1.8/5 (20 reviews)
- BestProsInTown: Not explicitly stated numerically (87 reviews)
What patients say
Patients praise
- High-quality medical care and expertise
- Successful outcomes for surgical procedures like LASIK
- Compassionate and professional staff members
- Efficient experiences for some patients
Common complaints
- Long wait times and delays in exam rooms
- Perceived lack of communication from medical staff
- Administrative and scheduling difficulties
- Concerns regarding facility cleanliness
- Frustration with billing and fees for services
In patients' words
"Excellent and compassionate service, clean amenities, doctors gave of their time beyond the expected. Drove over 200 miles for this level of unmatched care."
— LocalityBiz review"Waited almost 2 hours for a follow up exam, the room had trash all over the floor and the equipment was dirty."
— Apple Maps (via Yelp) review"Flaum staff and doctors were fantastic. I couldn't be happier with the results! Edit: 5 years in. Still happy! No issues whatsoever."
— LocalityBiz review"My mistake was no asking questions. Turns out I'm part of the 5% failure rate that they don't talk about. They use an assembly line approach."
— MapQuest (via Yelp) reviewMore clinics in Rochester
Rochester Eye & Laser Center: Ophthalmologist LASIK & Cataract
Patients praise: Highly successful LASIK surgery outcomes and improved vision · Professional, friendly, and helpful staff and personnel.
ROC Physical Therapy — Rochester, New York
Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
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