Eye Care | Rochester, MN - Olmsted Medical Center
Ophthalmology and Optometry • Rochester, MN
Ratings by platform
- WebMD Care (Dr. Jeffrey Bennett): 5.0/5.0 (1)
- US News (Hospital-wide): 4/5 stars (Not specified (aggregated hospital-wide inpatient survey))
What patients say
Patients praise
- High patient satisfaction regarding doctor communication and professionalism in specific instances
- Positive feedback on modern facilities and overall medical outcome success for specific treatments
- Good hospital-wide ratings for cleanliness, quietness, and staff responsiveness according to US News data
Common complaints
- Difficulty with administrative processes, such as appointment scheduling and rescheduling
- Perceived lack of empathy or poor communication from some customer service/reception staff
- Isolated negative reports regarding specific departments, such as neurology or urgent care, impacting overall perception of the institution
In patients' words
"In May, 2026, Dr Bennett helped me with an eye injury sustained on vacation. He was knowledgeable, thorough, thoughtful, and friendly, and answered all my questions. He also explained what we were doing as we went along. I highly recommend him."
— WebMD Care review for Dr. Jeffrey Bennett"I was scheduled in early September for a procedure that was canceled the day of the event... when I called to express my complaint... I was told by the receptionist that it wasn't her fault and that I needed to stop yelling."
— Yelp review for Olmsted Medical CenterMore clinics in Rochester
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