
Wilmot Cancer Institute - NCI
Oncology • Rochester, NY
Ratings by platform
- CMS HCAHPS: 2/5 (CMS overall hospital rating) (846 completed surveys)
- Yelp: 5.0 (3 reviews)
- Vitals: Average physician ratings vary (e.g., 2.2 to 4.3)
What patients say
Patients praise
- NCI designated cancer center (elite recognition)
- QOPI certified practice for quality and safety standards
- Commitment to patient satisfaction surveys and quality improvement
Common complaints
- Mixed ratings regarding physician communication
In patients' words
"Quality care and patient satisfaction are at the core of Wilmot Cancer Institute’s mission, and they are central to continually improving services for our patients and their families."
— Wilmot Cancer Institute Official WebsiteMore clinics in Rochester
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