Obstetrics and Gynecology - Doctors - Mayo Clinic
Obstetrics & Gynecology (OB-GYN) • Rochester, MN
Ratings by platform
- Health US News (Obstetrician-Gynecologists at Mayo Clinic): 4.8 / 5 (4 reviews)
- WebMD (Dr. Mary Marnach): 5.0 / 5 (4 ratings (2 reviews shown))
- Vitals (Dr. Myra Wick): 3.2 (9 ratings (6 written reviews))
- Vitals (Dr. Shannon K. Laughlin): 5.0 (2 ratings (1 written review))
- FertilityIQ (Mayo Clinic): Clinic rating includes an overall score shown as 8.2 (page shows multiple doctor scores) (41 patient reviews)
What patients say
Patients praise
- Compassionate, reassuring bedside manner and not rushing patients (e.g., Dr. Marnach)
- Thorough explanations and answering questions (e.g., Dr. Marnach; Dr. Laughlin)
- High scores/strong willingness to recommend reported by third-party sources (e.g., 94% recommendation in U.S. News hospital data; 4.8/5 on US News doctors list)
- Staff described as compassionate during gyn procedures such as biopsy/hysteroscopy (Mayo Clinic Connect)
Common complaints
- Administrative/patient-experience complaints, including miscommunication and billing/insurance issues (BBB reviews; Mayo Clinic Connect)
- Reports of misdiagnosis and difficulties accessing needed care/department access (Mayo Clinic Connect)
- Some patient reviews of individual OB-GYN clinicians are low (e.g., Dr. Myra Wick rated 3.2 on Vitals)
- Frustrations with fertility/infertility experience and business-office coordination; dissatisfaction with IVF process/communication (localitybiz entry)
In patients' words
"“She made me feel very at ease right away… She did not rush us and took the time to answer all of our questions…” (Dr. Mary Marnach review)"
— WebMD doctor page for Dr. Mary Marnach"“I went to the Mayo clinic when my MDs in California could not figure out what was going on. Dr. Laughlin spent a lot of time reviewing my records… She is an exceptional doctor.” (Dr. Shannon K. Laughlin review)"
— Vitals doctor page for Dr. Shannon K. Laughlin"“My insurance was overcharged, my claims were sent to the wrong insurer, and I received aggressive billing notices…” (BBB review)"
— Better Business Bureau reviews for Mayo Clinic (Rochester)"“My message is that I moved here… and I got misdiagnosed and ever since then they have gaslit me and blackballed me from all the departments…” (Mayo Clinic Connect discussion)"
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