Neurology - Department home - Mayo Clinic
Neurology • Rochester, MN
Ratings by platform
- U.S. News & World Report: 5 out of 5 (Patient Experience Score) (Not explicitly specified total count, but based on broad hospital data)
- Birdeye: 3.5 out of 5 (11 reviews)
- RateMDs: 3.0 out of 5 (11 reviews (for specific physician))
- WebMD Care: 3.5 out of 5 (10 ratings (for specific physician))
What patients say
Patients praise
- Nationally ranked clinical expertise in neurology and neurosurgery
- Life-changing diagnostic clarity and care plans for complex conditions
- Effective coordination of multi-specialty testing and travel assistance
- High patient experience scores for the hospital overall
- Validated complex or rare neurological symptoms when local providers could not
Common complaints
- Difficulties with appointment scheduling and access
- Perceived dismissiveness or lack of empathy from some providers
- Concerns regarding billing practices and insurance issues
- Frustration with communication and administrative responsiveness
- Perceived arrogance or poor bedside manner in specific consultations
In patients' words
"In fact, the experience was so profound in my life that I just wrote a book about my experience... Mayo validated me and my condition."
— Mayo Clinic Connect community member"Dr. Knopman is that (unfortunately) rare medical professional who (1) listens to his patients... and (5) cares a lot about his patients' ongoing health issues."
— WebMD Care review"Not only was he clearly disinterested towards me as a person, I found him to be dangerously dismissive. He actually contradicted himself during my visit and appeared uninterested in taking a complete medical history."
— Vitals review of a specific neurologist"I received a denial letter after 15 days I applied to be seen at the Neurology Department... These people literally answered me that they were overloaded with patients and were not able to diagnose my case."
— Mayo Clinic Connect community memberMore clinics in Rochester
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Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
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Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.