Elmwood Family & Cosmetic Dentistry | Dental Implants Center ...
Dental • Rochester, NY
Ratings by platform
- Birdeye/Google: 4.8/5 (based on 762 reviews reported on official site) (164 reviews on Birdeye)
- BestProsInTown: Not explicitly stated but described as highly regarded (181 reviews on BestProsInTown)
What patients say
Patients praise
- Warm, professional, and welcoming office environment
- Friendly and helpful staff (front desk, assistants, and dentists)
- Patients report positive, gentle, and informative care experiences
- Effective and calming atmosphere, particularly for patients with dental anxiety
Common complaints
- Occasional patient reports of rough or aggressive dental hygiene care
- Reports of inadequate communication or explanation of services/procedures during appointments
- Concerns regarding billing transparency and documentation receipts
In patients' words
"I had my initial intake experience today at ElmwoodDental... The atmosphere & reception was immediately calming and reassuring. My tech Max was awesome! He was very knowledgeable & proficient... I have a very positive vibe about Elmwood Dental and wish I had contacted them sooner."
— Birdeye Review"I had a mostly good first experience with Elmwood Dental. The receptionist was nice, as was the woman who did my xrays. However, the dental hygienist was so beyond rough that there was blood in my mouth when she checked my gums... I will give this practice another chance with a different hygienist, but I will not see this woman again."
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