
The Rochester Center for Behavioral Medicine
Behavioral Health • Rochester, NY
Ratings by platform
- Vitals: 4.2/5 (129 ratings on Vitals)
- WebMD: Mixed/Low (4 reviews)
What patients say
Patients praise
- Some patients report positive, life-changing experiences with individual therapists and doctors
- Appreciation for specific providers' knowledge, kindness, and effectiveness in treatment
- Some patients value the practice's comprehensive approach to mental health care
Common complaints
- Concerns regarding patient billing, collection practices, and termination of care for account balances
- Complaints about lack of communication and poor office management
- Reports of rushed appointments and perceived lack of genuine care or attention from providers
- Claims of medication mismanagement or lack of appropriate monitoring
In patients' words
"Unfortunately with any great doctor comes an overload of patients... I assure you that he is worth the long waits on the phone, telehealth visits, and prescription requests."
— LocalityBiz review"I would not recommend RCBM. My provider has been great... it is more about how RCBM treats their patients in terms of getting their money... No kindness or compassion is shown."
— LocalityBiz review"The office is run extremely poorly. I never received any testing... In a timely manner. When I had appointments with Dr Young he was never prepared."
— WebMD reviewMore clinics in Rochester
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Patients praise: Some patients report positive outcomes from specific programs like Personalized Recovery Oriented Services (PROS) · Occasional praise for individual therapists or staff members who provide helpful care.
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Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
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