Bon Secours Urgent Care, Hollins
Urgent Care • Roanoke, VA
Ratings by platform
- Solv Health (Bon Secours Urgent Care, Hollins/Roanoke VA): 4.8 out of 5 average rating (695 patients shared ratings)
- Solv Health (Hollins VA urgent care category page including Bon Secours Urgent Care Hollins): 93% of patients recommend this clinic (Not stated)
What patients say
Patients praise
- Fast/efficient visits (e.g., patients report being in and out quickly)
- Friendly, courteous staff and good bedside manner
- Convenient online booking/check-in and reduced wait time
- Quality of care described as thorough/professional
- Facility cleanliness
Common complaints
- Some reports of slow wait times despite few people in the waiting room
- Occasional dismissive or poor bedside manner in specific reviews
In patients' words
"“They were efficient… and so sweet to my toddler…” and “got us in and out!”"
— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)"“A little slow I was there waiting for 30 minutes just and no one in front of me just to take a drug test”"
— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)"“All of.it was a wonderful experience friendly courteous, polite, quick and easy.”"
— Solv Health Hollins VA urgent care listings page (includes Bon Secours Urgent Care Hollins)"“Incredible long wait times (nearing two hours)…” and later mentions bedside manner/professionalism concerns in another review"
— Solv Health patient ratings/reviews example text for Bon Secours Urgent Care (Christiansburg) — used only for negative theme examples since Hollins-specific negative snippets were not fully available in the provided resultsMore clinics in Roanoke
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