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Bon Secours Urgent Care, Hollins

Urgent Care • Roanoke, VA

★★★★★4.8/5695 reviews across 2 platforms

Ratings by platform

  • Solv Health (Bon Secours Urgent Care, Hollins/Roanoke VA): 4.8/5 (695 reviews)
  • Solv Health (Hollins VA urgent care category page including Bon Secours Urgent Care Hollins)

What patients say

Patients praise

  • Fast/efficient visits (e.g., patients report being in and out quickly)
  • Friendly, courteous staff and good bedside manner
  • Convenient online booking/check-in and reduced wait time
  • Quality of care described as thorough/professional
  • Facility cleanliness

Common complaints

  • Some reports of slow wait times despite few people in the waiting room
  • Occasional dismissive or poor bedside manner in specific reviews

In patients' words

"“They were efficient… and so sweet to my toddler…” and “got us in and out!”"

— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)

"“A little slow I was there waiting for 30 minutes just and no one in front of me just to take a drug test”"

— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)

"“All of.it was a wonderful experience friendly courteous, polite, quick and easy.”"

— Solv Health Hollins VA urgent care listings page (includes Bon Secours Urgent Care Hollins)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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