Carilion Children's Pediatric Therapy - Tanglewood
Speech Therapy • Roanoke, VA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.5 out of 5 stars (66 reviews)
What patients say
Patients praise
- Praise for specific counselors or medical providers, who are described as patient, caring, and effective in their treatment
- Positive outcomes for children receiving specialized care from dedicated professionals
Common complaints
- Difficulty reaching the clinic by phone, including long wait times and calls being disconnected or sent to voicemail
- Frustration with front desk staff and administrative procedures, including check-in policies and perceived lack of urgency for sick children
- Complaints about appointment scheduling and inflexibility regarding arrival times
- Concerns about communication delays regarding medication refills or follow-up care
In patients' words
"She was very patient and treated my son like her own....my son is now 18 and thank God for Victoria my son never had to use any medication but he got better mentally, physically and emotionally."
— Patient review via Birdeye/LocalityBiz"Just like every other review on here, this place will not answer a phone call. They send you to voicemail and call back hours later. I have an overdue prescription for my child that I cannot refill without them sending the okay to the pharmacy. I do not recommend this place."
— Patient review via Birdeye/LocalityBizMore clinics in Roanoke
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