Anesthesiology Consultants of Virginia, Inc.
Anesthesiology • Roanoke, VA
Ratings by platform
- Birdeye (ACV Inc.): 1.3 out of 5 stars (32 reviews)
- Birdeye (Anesthesiology Consultants): 2.3 out of 5 stars (6 reviews)
- Healthgrades: 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Individual reports of professional and caring behavior by specific practitioners
Common complaints
- Issues with billing practices, including lack of communication, unexpected charges, and aggressive collection tactics
- Reports of poor customer service and difficulty contacting the administrative office
- Negative experiences with specific anesthesia procedures (e.g., epidurals)
- Complaints regarding bedside manner or lack of respect for patient preferences
In patients' words
"Their admin department is sub-par. Notices lack any clear contact information & the pay online link triggers security threats... Notify patients that they have a bill to pay with more than just one notice; most patients prolly just had a baby or a major life event."
— Birdeye review"Dr McLennan was by far the most professional, caring, and courteous Dr I’ve ever encountered at Carilion. ... He made sure to go over everything with both of us and explain the process/ procedure."
— Birdeye review"Never received a bill from them, then all of a sudden I get a letter in the mail that they will be sending me to collections and I will be responsible for "attorney fees"."
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