Chronic Pain Management - Layton Clinic - Intermountain Health
Chronic Pain Management • Riverton, UT
Ratings by platform
- Healthgrades (Dr. Kathryn M. Nelson): 5.0 out of 5 (2)
- US News (Bradley D. Richards, PA): 5.0 out of 5 (20)
- Yelp (Intermountain Healthcare brand-wide): 2.8 out of 5 (1236)
What patients say
Patients praise
- Compassionate and thorough providers who listen to concerns
- Strong clinical expertise for complex medical issues
- Clear communication regarding treatment plans and medical conditions
- Recognition as a Patient-Centered Medical Home by the NCQA
Common complaints
- Difficulties with billing and insurance authorization processes
- Communication breakdowns and administrative errors in scheduling
- Some reports of rushed appointments with minimal diagnostics
- Inconsistent or poor customer service at front desk and support levels
In patients' words
"Dr. Nelson took great care of me... She is smart, competent, compassionate, kind, thorough, and has a great bedside manner. The pain that I had in my back is gone after her injections."
— Healthgrades"Patients consistently praise this provider for their compassionate and thorough approach to care. They appreciate the provider's willingness to listen... Multiple reviews highlight the provider's expertise in addressing complex medical issues."
— US News (AI summary)"Intermountain Health took the word CARE out of their patient visits, and their doctors are more interested in hurry up visits with minimal diagnostics than figuring out what to do."
— YelpMore clinics in Riverton
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