Layton Clinic
Chronic Pain Management • Riverton, UT
What patients say
Patients praise
- Compassionate and thorough providers who listen to concerns
- Strong clinical expertise for complex medical issues
- Clear communication regarding treatment plans and medical conditions
- Recognition as a Patient-Centered Medical Home by the NCQA
Common complaints
- Difficulties with billing and insurance authorization processes
- Communication breakdowns and administrative errors in scheduling
- Some reports of rushed appointments with minimal diagnostics
- Inconsistent or poor customer service at front desk and support levels
In patients' words
"Dr. Nelson took great care of me... She is smart, competent, compassionate, kind, thorough, and has a great bedside manner. The pain that I had in my back is gone after her injections."
— Healthgrades"Intermountain Health took the word CARE out of their patient visits, and their doctors are more interested in hurry up visits with minimal diagnostics than figuring out what to do."
— YelpMore clinics in Riverton
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