Mental Health Resources | Riverside County Department of Public ...
Behavioral Health • Riverside, CA
Ratings by platform
- Rehab.com: 3.9/5 (78 reviews)
- Birdeye: 4.5/5 (2 reviews)
- Addiction Helpline America: 2.8/5 (15 reviews)
What patients say
Patients praise
- Some staff members described as friendly, patient, and kind
Common complaints
- Unprofessional and immature staff behavior
- Staff complaints about workload and pay in front of clients
- Concerns regarding therapist quality and cultural sensitivity, particularly for LGBTQIA+ youth
- Language barriers affecting communication and service delivery
- Perceived apathy or lack of empathy from counselors
In patients' words
"The staff complains a lot in front of clients about their pay, and how they are overworked. My particular counselor was apathetic, and she seemed to be going thru the motions."
— Rehab.com and Recovery.com"ALL The therapists are horrible there for queer/LGBTQIA kids. The staff is also extremely unprofessional and immature."
— Rehab.com"Everyone on the staff is friendly, patient, kind and understanding."
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