Health and Hospital Services | County of Riverside, CA
Behavioral Health • Riverside, CA
Ratings by platform
- Yelp (Riverside Community Hospital): 2.3/5 (623)
- Yelp (Riverside University Health System Medical Center): 2.2/5 (222)
- Birdeye (RUHS Surgical Center Pharmacy): 4.5/5 (24)
What patients say
Patients praise
- Prompt and attentive emergency care in some instances
- Compassionate nursing and support staff in specific departments like labor and delivery
- Professional pharmacy services at specific locations
- Clean and comfortable waiting areas at some facilities
Common complaints
- Rude or unprofessional front desk and administrative staff
- Long wait times in emergency departments and for appointments
- Poor communication from medical staff and doctors
- Difficulties with scheduling and referrals
- Concerns regarding billing and insurance issues
- Patient dissatisfaction with facility cleanliness and environment
In patients' words
"Delivered my son here 4 months ago in the peak of Covid, the labor and delivery nurses were a god send!!!"
— Yelp review for Riverside Community Hospital"Everything takes 10X longer than it should... I don’t feel confident in my team of providers."
— Rate A Hospital review for Riverside area hospital"Very unprofessional and unqualified front staff! Brought my husband here and staff was extremely rude!"
— LocalityBiz review for Riverside University Health SystemMore clinics in Riverside
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