River Forest, IL Urgent Care
Pediatrics • River Forest, IL
Ratings by platform
- Solv Health (Midwest Express Clinic): 4.8 out of 5 (1,933 patient ratings)
- Apple Maps (Loyola Medicine Immediate Care): 30% (positive) (10 ratings)
- Yelp (Loyola Medicine Immediate Care): Low/Mixed (often noted in text comments) (24 reviews)
What patients say
Patients praise
- Helpful and kind clinical staff, including nurses and assistants
- Ability to book online or register in advance (where available)
- Thorough examination and clear explanations from doctors
- Good availability for walk-ins
Common complaints
- Long wait times, even when the facility does not appear busy
- Concerns regarding inefficient check-in and intake processes
- Reports of rude, dismissive, or unprofessional front desk staff
- Diminished quality of care or poor physician interaction in some instances
In patients' words
"The most inefficient clinic! People are great... but they have to have more efficient checkin process. One that doesn’t include a 20min line... filling out the papers just to wait until the one receptionist working the line enters your paper work."
— LocalityBiz (Midwest Express Clinic)"The front desk staff are usually rude and dismissive. I’ve been in the waiting room with twins sick and they were mean and made me feel that I made a wrong decision about care for them."
— Chicago Consumers' Checkbook (Loyola Medicine Immediate Care)"Super pleasant experience. I was able to register online without issue and did not have to wait long to be seen by a doctor. The doctor took the time to hear out my issue... Did not feel rushed at all."
— LocalityBiz (Midwest Express Clinic)More clinics in River Forest
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