Best Dentists Near Me in River Forest, Illinois - Delta Dental
Dental • River Forest, IL
Ratings by platform
- ComplaintsBoard: 2.5/5 stars (Overall reputation) (1 review and 26 complaints)
- Better Business Bureau (BBB): 1/5 stars (Recent reviews) (Multiple customer reviews)
What patients say
Patients praise
- Availability of diverse dental services including family and cosmetic dentistry
- Local practitioners with long-standing community presence
- Established practices offering patient education and resources
Common complaints
- Poor customer service and difficulty reaching representatives
- Delays and issues with claims processing, including incorrect payment amounts
- Frustration regarding denied coverage and opaque explanations
- Reports of long wait times for responses
In patients' words
"This is a terrible company, terrible service. It is not worth the monthly payment. They are very deceiving; they make it so hard trying to make you give up calling them or claiming anything."
— Better Business Bureau (BBB) Review"I work for a dental office and Delta Dental of IL keeps delaying paying on larger claims by entering the amount incorrectly, processing the incorrect amount, and causing delays on payment... This is intentional and unacceptable."
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