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Allina Health River Falls Clinic

Urgent Care • River Falls, WI

★★★★★5.0/5140 reviews across 3 platforms

Ratings by platform

  • Allina Health ProviderMatch: 5.0/5 (140 reviews)
  • BestProsInTown (52 reviews)
  • MedicalRecords.com: 3.3/5

What patients say

Patients praise

  • Compassionate, thorough, and attentive primary care providers and nursing staff
  • Clean and organized clinic environment
  • Friendly and helpful administrative support staff in non-urgent settings
  • High patient satisfaction ratings for several specific nurse practitioners and doctors

Common complaints

  • Difficulties reaching the clinic by phone, including long hold times and unhelpful transfers
  • Isolated reports of poor bedside manner and unprofessional behavior by specific emergency department staff
  • Occasional frustration with lab-related delays or prescription process communication

In patients' words

"Allina Health River Falls Clinic has been the clinic I go to for all my health needs and questions. I have never left the clinic unsatisfied. They always go above and beyond my expectations to meet my needs!"

— LocalityBiz user review

"AH has a horrible phone system. Either no one answers for a very long time or when someone does answer they transfer you to some other department. Whoever does answer has no clue what’s going on."

— MedicalRecords.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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