River Falls Area Hospital Surgery Center - Allina Health account
Surgery Center • River Falls, WI
Ratings by platform
- MedicalRecords.com: 3.3/5 (12 reviews)
- Yelp: 4.5/5 stars (2 reviews)
What patients say
Patients praise
- friendly and attentive staff and doctors
- positive emergency care experiences
- high patient satisfaction scores for nurse and physician communication
Common complaints
- difficulties with phone communication and reaching staff
- long hold times
- perceived lack of thoroughness in medical exams
- frustration with administrative processes
In patients' words
"Staff was very friendly and doctor Ellingson was very helpful and attentive. He offered us our options and explained everything well. We're very satisfied!"
— MedicalRecords.com Reviewer"Have been trying to call the hospital over the last 2 days and NO ONE ANSWERS THE PHONE! Have been on hold over 20 minutes at a time and finally give up and hang up!"
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