Orthopedic Care | River Falls Area Hospital

Patients praise

• Specific providers noted for being good listeners, knowledgeable, and kind
• Positive experiences with nursing/support staff in some departments
• Generally high patient recommendation rates (reported around 85-88%)
• Helpful, attentive care in some emergency visits

Common complaints

• Difficulties reaching departments via phone system
• Wait times for phone service
• Some reports of poor bedside manner or lack of thorough examination in urgent/emergency care settings
• Mixed administrative experiences