Physical Medicine & Rehabilitation - Black River Health
Rehabilitation Services • River Falls, WI
Ratings by platform
- US News / HospitalCompare: 92% recommendation rate / 92 out of 100 overall rating
What patients say
Patients praise
- High patient recommendation rates for the hospital facility
- Personalized and caring approach reported in specific departments like ER and Rehab
- Efficient intake and processing experiences reported by some visitors
Common complaints
- Concerns regarding billing transparency in urgent care settings
- Mixed reports regarding bedside manner of certain staff members
- Complaints about medication management protocols
In patients' words
"I had my kids there and loved the personalized care... The Rehab staff was awesome with my teen!"
— MedicalRecords.com Review"I was deceived by the sign out front stating urgent care... not informed of the change, thus costing more money."
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