M Health Fairview Clinic - River Falls
Pediatrics • River Falls, WI
Ratings by platform
- M Health Fairview official provider page: 4.8/5 (aggregate for specific provider) (399 ratings, 65 reviews)
- Birdeye (historical/merged data): 2.9/5 (aggregate) (119 reviews)
What patients say
Patients praise
- Friendly and professional clinical staff (nurses, some doctors)
- Effective primary care for some patients
- Convenient location and comfortable facility
- Some providers are highly regarded by long-term patients
Common complaints
- Inconsistent and often poor billing practices/communication
- Long wait times even with scheduled appointments
- Difficulty scheduling appointments and navigating the phone/centralized system
- Reports of unhelpful or uncaring customer service interactions
- Occasional issues with provider communication and dismissive attitudes
In patients' words
"Horrible customer service. School called said my 8 yr old daughter had ear ach and was crying. Called M Health, was told that they were full and would NOT get her in... Change to M Health is the worse. Rude. Uncaring."
— LocalityBiz user review"I have good doctors but dealing with their admistration is the worst nightmare you can have."
— PissedConsumer user review"The receptionists are very helpful and nice. I have been seeing Dr pesavento for about 3 years now. She has gone above and beyond for me on many occasions."
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