River Falls | Clinic
Orthopedics • River Falls, WI
Ratings by platform
- Allina Health Provider Site (Dr. Rita M Raverty): 4.9 out of 5 (based on 256 ratings/120 reviews) (120 reviews)
- BestProsInTown (M Health Fairview Clinic): Not specified (75 reviews)
What patients say
Patients praise
- Highly praised, compassionate, and attentive individual physicians and nursing staff
- Patients often feel heard, understood, and not rushed during consultations
- Clinic environment is frequently described as clean and well-organized
- Generally friendly and welcoming reception and front-desk staff
Common complaints
- Challenges with billing procedures and communication regarding insurance/Medicaid claims
- Reports of long or unpredictable wait times for appointments
- Occasional difficulty scheduling appointments with preferred providers or getting in for urgent issues
- Mixed reports regarding staff responsiveness and customer service quality
In patients' words
"My entire experience at this facility was amazing, my best hospital experience yet! All of the nurses were so kind and efficient..."
— Patient review on LocalityBiz (Allina Health)"Horrible customer service... Told her what was going on but since I didn't have my daughter with me, the nurse would not help me."
— Patient review on LocalityBiz (M Health Fairview)"I love Dr Raverty. She always makes me feel confident in her care and she is so down to earth. I never feel rushed with her."
— Patient review on Allina Health Provider siteMore clinics in River Falls
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