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Physical Medicine & Rehabilitation

Occupational TherapyRiver Falls, WI

★★★★★4.8/590 reviews across 3 platforms

Ratings by platform

  • Birdeye (River Valley Physical Therapy): 4.9/5 (9)
  • Seniors.fyi (Kinnic Health and Rehab): 4.8/5 (80)
  • FindATopDoc (Dr. Timothy F. Steinmetz): 3/5 (1)

What patients say

Patients praise

  • Compassionate and caring staff at some locations
  • Knowledgeable and helpful therapists and doctors
  • Convenient locations and welcoming environment

Common complaints

  • Reports of neglect or poor care standards at local rehabilitation facilities
  • Concerns regarding lack of empathy, bedside manner, or communication skills in some providers
  • Complaints about administrative issues or operational shortcomings (e.g., equipment downtime)

In patients' words

"Horrible experience! I Was weak and sick but was neglected and treated like trash. I was ignored and yelled at and left to sleep in my urine all night."

River Falls Post Acute Reviews

"The rehab program is very poor, and the reviewer would not recommend it for a stroke victim seeking rehabilitation."

Kinnic Health And Rehab Reviews

"I can not recommend a doctor who does not indicate compassion and care for a patient."

Healthgrades (Dr. Matthew Hofkens)

"Upbeat, energetic therapists who care about you. Convenient location."

River Valley Physical Therapy Birdeye Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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