Hospital Services at River Falls Area Hospital - Allina Health
Diagnostic Imaging • River Falls, WI
Ratings by platform
- MedicalRecords.com: 3.3/5 (12 reviews)
- Yelp: 4.5/5 (2 reviews)
- SeniorHealthDatabase.com (CMS data): 5/5 stars (CMS rating) (N/A)
What patients say
Patients praise
- some staff members described as friendly, attentive, or wonderful
- high patient recommendation rates in some surveys (e.g., 85-88%)
- five-star ratings for nurse/physician communication in some patient experience surveys
- convenient access to specialized emergency services through telemedicine technology
Common complaints
- difficulties reaching the hospital by phone
- perceived lack of concern or poor bedside manner from certain medical staff
- billing/insurance-related frustration
- concerns about clinical thoroughness and accuracy of medical records
In patients' words
"Staff was very friendly and doctor Ellingson was very helpful and attentive."
— MedicalRecords.com Review"AH has a horrible phone system. Either no one answers for a very long time or when someone does answer they transfer you to some other department."
— Hospital Review Site"my family Dr Emily Raven is absolutely the best nurse practitioner I've ever had take care of me... She knows her stuff, cares about what you think and is very kind with an amazing bedside manner!"
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