River Falls Area Hospital
Cancer Care • River Falls, WI
Ratings by platform
- Wisconsin Hospital Association CheckPoint: 86% of patients rated the hospital high (Period 4/1/2024-3/31/2025) (N/A (Metric based on standardized surveys))
- Facebook: 80% recommend rating (44 reviews)
- MedicalRecords.com: 3.3 out of 5 stars (12 reviews)
What patients say
Patients praise
- High patient satisfaction scores (e.g., 86-88% recommend/high ratings in recent reports)
- Generally favorable communication from doctors and nurses in structured surveys
- Positive feedback on staff responsiveness and helpfulness for some patients
- Recognized for quality of care and patient experience in various metrics
Common complaints
- Difficulties with the hospital phone system, including long hold times and unhelpful transfers
- Some reports of disorganized processes or lack of patient-centered care in specific instances
- Individual negative experiences with doctor interaction and communication
In patients' words
"The staff was very responsive and anticipated the patient's needs before he even thought of them... I have no complaints about any of the doctors I've seen."
— Yelp user review"Dealing with Allina Health my first few times is a monster... AH has a horrible phone system. Either no one answers for a very long time or when someone does answer they transfer you to some other department."
— MedicalRecords.com user reviewMore clinics in River Falls
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