Southern West Virginia Health System
Federally Qualified Health Center (FQHC) • Ripley, WV
What patients say
Patients praise
- Attentive care
- Phenomenal staff (in some instances)
- Excellent doctors and service quality
- High patient loyalty to specific providers
Common complaints
- Rude or annoyed staff behavior regarding patient frequency/visits
- Difficulties with phone system and voicemails
- Perceived focus on profit over patient care
In patients' words
"When I went into the back to get labs the lady was extremely rude and was whispering saying “wasn’t she just here” with an annoyed tone. I guess they didn’t realize I was able to hear them."
— LocalityBiz user review"If you want a clinic that values profit over patient care, then this is the place for you. Any clinic that is unable to answer the phones, or even have a working voicemail is an embarrassment."
— LocalityBiz user review"Excellent Doctors, excellent workers, excellent service! Love this place!"
— LocalityBiz user reviewMore clinics in Ripley
Skin Clique
Patients praise: Convenience of in-home or office appointments · Professional, knowledgeable, and gentle providers.
First Settlement Physical Therapy
Patients praise: Knowledgeable and caring staff · Professionalism and quality of care.
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