Marshall Cardiology - Teays Valley
Cardiology • Ripley, WV
Ratings by platform
- Vitals.com: 1 out of 5 stars (based on 1 review for the Teays Valley practice) (1 review)
- DrRacheleidelman.com (Marshall Cardiology Teays Valley): Generally positive sentiment expressed in individual patient testimonials (3 reviews)
What patients say
Patients praise
- providers praised for being thorough, caring, attentive, and understanding
- physicians described as explanatory and helpful in discussing cardiac health
- some patients feel they received life-saving or high-quality care
Common complaints
- reports of condescending or dismissive bedside manner from some providers
- complaints regarding rude or unhelpful administrative staff and customer service
- difficulties with follow-up communication or return phone calls from the office
In patients' words
"She is thorough, caring, understanding, and attentive. She gives you the time that you need. Marshall Health Network has been my network for a long time and I am very satisfied with them."
— Patient testimonial regarding Gina Lathey, FNP-BC"This was one of the most useless and insulting doctor visits I’ve ever had. I went in on a walk-in basis... He was shockingly condescending from the start, completely dismissive, and offered no meaningful help."
— Patient review of Marshall Health Teays Valley on Vitals.com"Receptionists are rude and have no concept of customer service or how to speak with people. One was downright hateful. I sincerely hope they don't treat their customers like this regularly."
— Patient review regarding Marshall Cardiology Huntington office staffMore clinics in Ripley
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