Women's Health Care Center in Richmond - Baptist Health
Women's Health • Richmond, KY
Ratings by platform
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (Overall Hospital Rating) (473 patient surveys (CMS HCAHPS data))
- Baptist Health (Provider: Dr. Ian Blake Holbrook): 4.73 out of 5 (139 ratings)
- Baptist Health (Provider: Dr. William Matthew Collier): 4.796 out of 5 (145 ratings)
What patients say
Patients praise
- High patient satisfaction ratings for overall hospital experience (4 stars)
- Strong nurse and doctor communication scores
- Positive feedback for individual OBGYN providers regarding personalized, attentive care
- Patients frequently report willingness to recommend the facility
Common complaints
- Communication and bedside manner concerns with specific providers
- General hospital-related complaints regarding wait times or administrative processes
In patients' words
"Had three kids here and they've always been fantastic! Robin is the best midwife. Wouldn't have felt in better hands anywhere else."
— Yelp user review for Richmond Women's Health Care"Great experience they made me feel so comfortable and in amazing hands when I was really scared."
— Baptist Health patient review for Dr. Gina L. LandMore clinics in Richmond
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