Comprehensive, Compassionate OB/GYN Services - Reid Health
Women's Health / OB-GYN • Richmond, IN
Ratings by platform
- U.S. News & World Report (Reid Health-Richmond aggregate): 3 out of 5 (17 patient experience reviews (aggregate))
- U.S. News & World Report (Dr. Erika B. Brandenstein): 4 out of 5 (7 reviews)
- Healthgrades (Dr. Erika B. Brandenstein): 4.6 out of 5 (5 reviews)
- Healthgrades (Dr. Madison Taylor): 5 out of 5 (1 review)
- Vitals (Dr. Joseph B. Clemente): 3.6 out of 5
What patients say
Patients praise
- Highly personalized and patient-centered care from specific providers
- Clinical competence and bedside manner of certain physicians appreciated by some patients
- Professional surgical care provided in urgent or emergency settings
Common complaints
- Concerns regarding perceived lack of trust and dismissiveness by staff
- Reports of long appointment wait times and poor communication
- Specific complaints about clinical decision-making, including alleged misdiagnosis or poor management of high-risk cases
- Difficulty scheduling appointments or administrative errors regarding appointments
In patients' words
"She is so patient, personable, and knowledgeable. She listens to what I have to say and how I feel, and I never feel rushed."
— Healthgrades review for Dr. Madison Taylor"They gave the impression right off the bat of gatekeeping and lack of trust. Made an appointment at another regional hospital without the hoops and have been treated much more respectfully."
— Patient review on localitybiz.com"Dr. Clemente missed my cancer diagnosis. He was rushed every time I saw him. After reading my ultrasound report, I realized it was OBVIOUS THAT SOMETHING WAS WRONG."
— Vitals review for Dr. Joseph B. ClementeMore clinics in Richmond
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