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Urgent Care Walk-In Medical Clinic | Baptist Health Richmond, KY logo

Urgent Care Walk-In Medical Clinic | Baptist Health Richmond, KY

Urgent CareRichmond, KY

★★☆☆☆2.2/534 reviews across 2 platforms

Ratings by platform

  • Apple Maps: 3.0 out of 5 stars (6 reviews)
  • Yelp (for Baptist Health Richmond hospital): 2.0 out of 5 stars (28-29 reviews)

What patients say

Patients praise

  • compassionate and understanding triage and medical staff reported in urgent care
  • thorough medical treatment for conditions like bronchitis reported in urgent care
  • high patient experience scores for outpatient surgery at the hospital facility

Common complaints

  • reports of unprofessional staff behavior
  • concerns about medical staff bedside manner in the emergency department
  • negative billing and collection practices reported at the hospital level

In patients' words

"The doctor was great. She listened to me and made... I arrived at opening time and they were so kind checking me in."

Apple Maps/Yelp review for Urgent Care

"I came in with what has been a simple fix before but when I was finally seen the staff were goofing off in the hallways..."

Apple Maps review for Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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