Central KY Urgent Care Center
Urgent Care • Richmond, KY
Ratings by platform
- Birdeye: 3.6 out of 5 stars (131 reviews)
- Yahoo Local (via Yelp): 2.0 out of 5 stars (12 reviews)
What patients say
Patients praise
- Some staff members are noted as sweet/friendly
- Convenient operating hours, including Sundays
Common complaints
- Long wait times
- Unprofessional staff and provider behavior
- Alleged HIPAA violations (discussing medical information in public)
- Poor communication regarding testing and pharmacy errors
- Rudeness/lack of empathy from staff
In patients' words
"The provider chased me into the waiting room, screaming my personal private medical information for all of the patients in the waiting room to hear it was the most unprofessional experience I have ever had at an urgent care center."
— LocalityBiz user review"Do not visit this place if you're expecting urgency. We have given them numerous chances and every time we visit, we end up sitting for hours waiting to be seen."
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