Behavioral Health - White House Clinics
Mental Health Services • Richmond, KY
Ratings by platform
- BestProsInTown: 1 out of 5 stars (based on multiple negative user anecdotes) (94 (source: BestProsInTown))
What patients say
Patients praise
- welcoming and professional environment for some patients
- attentive and friendly staff mentioned in some experiences
- effective care from specific providers, particularly in dentistry
- well-equipped pediatric unit
Common complaints
- rude or unhelpful staff behavior
- long wait times
- issues with appointment scheduling, cancellations, and rescheduling
- frustration over billing and insurance practices
In patients' words
"I just saw a woman named "Rebecca Brandenburg" and she was terribly RUDE. Like so awful, I could hardly believe it. I waited an hour and a half to be seen ..."
— Yelp review"This place is a huge disappointment. Canceled/rescheduled appointments. NOT JUST ONE. SEVERAL RESCHEDULES... How is this place operating with no structure."
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