Mental health and wellness - Retreat Doctors' Hospital - HCA Virginia
Mental Health Care • Richmond, VA
Ratings by platform
- TrustReviewers.com: 4.4/5 (162 reviews)
- Apple Maps (Yelp-linked): 3.0/5 (45 ratings/reviews)
- Yelp: 3.0/5 (46 reviews)
- Vivian Health: 2.0/5 ((no specific review count shown))
What patients say
Patients praise
- Some patients report good or improved experiences with specific staff/providers
- Hospital is described by HCA Virginia as offering mental health and wellness services with interdisciplinary/therapeutic approaches
- Some Leapfrog scoring indicates strong performance on preventing patient harm (system-level metric rather than patient sentiment)
Common complaints
- Mixed/low public ratings on major review platforms (around 2.0 to 3.0)
- Negative experiences in mental health/inpatient care described by reviewers (e.g., being kept longer, shaken/traumatized, forced out)
- Concerns about staffing/operations and patient wait times/safety practices in at least one employment-related review mentioning patient wait times
In patients' words
"“Just spent six days in inpatient mental care at retreat; I'm shaken and traumatized… I do want to die less… Overall”"
— TrustReviewers.com review excerpt (Retreat Doctors' Hospital, Virginia)"“Reception was fantastic, warm, comforting, the woman took my info and showed me to a bed. She was very nice…”"
— Apple Maps (reviews linked to Yelp)"“Wild west…. This facility is the craziest I've been to in the country… All about numbers and patient wait times instead of good, safe practices. … Don't recommend if you value your sanity!”"
— Vivian Health review excerpt (Retreat Doctors' Hospital, Richmond, VA)"“The specialists at our Center for Emotional Growth have the training, education and compassion to help you find peace and healing.”"
— HCA Virginia: Mental Health Center in Richmond, VA | Retreat Doctors' HospitalMore clinics in Richmond
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