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Mental health and wellness - Retreat Doctors' Hospital - HCA Virginia

Mental Health CareRichmond, VA

★★★★☆3.9/5253 reviews across 4 platforms

Ratings by platform

  • TrustReviewers.com: 4.4/5 (162 reviews)
  • Apple Maps (Yelp-linked): 3.0/5 (45 ratings/reviews)
  • Yelp: 3.0/5 (46 reviews)
  • Vivian Health: 2.0/5 ((no specific review count shown))

What patients say

Patients praise

  • Some patients report good or improved experiences with specific staff/providers
  • Hospital is described by HCA Virginia as offering mental health and wellness services with interdisciplinary/therapeutic approaches
  • Some Leapfrog scoring indicates strong performance on preventing patient harm (system-level metric rather than patient sentiment)

Common complaints

  • Mixed/low public ratings on major review platforms (around 2.0 to 3.0)
  • Negative experiences in mental health/inpatient care described by reviewers (e.g., being kept longer, shaken/traumatized, forced out)
  • Concerns about staffing/operations and patient wait times/safety practices in at least one employment-related review mentioning patient wait times

In patients' words

"“Just spent six days in inpatient mental care at retreat; I'm shaken and traumatized… I do want to die less… Overall”"

TrustReviewers.com review excerpt (Retreat Doctors' Hospital, Virginia)

"“Reception was fantastic, warm, comforting, the woman took my info and showed me to a bed. She was very nice…”"

Apple Maps (reviews linked to Yelp)

"“Wild west…. This facility is the craziest I've been to in the country… All about numbers and patient wait times instead of good, safe practices. … Don't recommend if you value your sanity!”"

Vivian Health review excerpt (Retreat Doctors' Hospital, Richmond, VA)

"“The specialists at our Center for Emotional Growth have the training, education and compassion to help you find peace and healing.”"

HCA Virginia: Mental Health Center in Richmond, VA | Retreat Doctors' Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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