Richmond Behavioral Health Authority: RBHA
Mental Health / Behavioral Health • Richmond, IN
Ratings by platform
- Trustburn: 4.3 out of 5 (based on 15 reviews) (15 reviews)
- ProjectKnow / Alcohol.org / Rehabs.com: 3.5 out of 5 (based on 7 reviews) (7 reviews)
What patients say
Patients praise
- some users reported receiving necessary support and comprehensive care
- appreciation for peer and clinical support programs in certain contexts
- positive acknowledgment of community integration and tailored treatment plans for some individuals
- some employees valued the culturally diverse environment and experience gained early in their careers
Common complaints
- reports of dismissive or uncaring staff attitudes
- concerns regarding communication and accountability within programs
- complaints about administrative processes and rigid intake policies
- negative experiences with specific treatment facilities, including safety and environmental concerns
- employee feedback highlighting high workloads, poor management, and challenging working conditions
In patients' words
"They politely told me their computers said they couldn't help me because I wasn't suicidal. I was kindly shown the door and told with a wink that if anything changes, they would be there to help me."
— Trustburn User Review"Instead of feeling like she was in a safe place with staff who cared for her wellbeing, it felt like she was in a prison."
— ProjectKnow User Review (regarding Women's Treatment Center)More clinics in Richmond
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