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Baptist Health Richmond

Critical Care • Richmond, KY

★★☆☆☆2.4/5109 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.0/5 (29 reviews)
  • MedicalRecords.com: 2.5/5 (80 reviews)

What patients say

Patients praise

  • Appreciation for local access to medical care
  • Positive experiences with specific doctors and specialized procedures (e.g., cardiology, cancer care)
  • Commendation of compassionate nursing staff and attentive bedside support during serious health events

Common complaints

  • Concerns regarding Emergency Room (ER) responsiveness and care quality
  • Complaints about bedside manner and communication from medical staff
  • Dissatisfaction with parking availability and accessibility

In patients' words

"Totally positive experience!! Best thing to happen to Madison County has been the upgrade to Pattie A. Clay! ... Staff, doctors, and nurses are awesome! Cancer Care is wonderful!!!"

— MedicalRecords.com

"Worst place to go for EMERGENCY. Would rather give druggies their fix then actually help people that have legitimate problems."

— MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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