Baptist Health Cancer Centers| Kentucky and Southern Indiana
Cancer Care • Richmond, KY
Ratings by platform
- Yelp/MapQuest: 2.0 out of 5 stars (based on 27-29 reviews for the main hospital facility) (27-29 reviews)
- Baptist Health Floyd Cancer Center (official site): 4.95 out of 5 stars (185 ratings) (185 ratings)
What patients say
Patients praise
- Compassionate, patient-centered care described by individual patients
- Recognition through awards for patient experience (Press Ganey)
- Renovated, modern facility with calming aesthetics
- Appreciation for local access to cancer care close to home
Common complaints
- General hospital dissatisfaction (not specific to the Cancer Center)
- Reports of poor communication or perceived lack of care in emergency settings
- Specific negative news stories involving the wider Baptist Health Richmond hospital facility
In patients' words
"Following the quality of care he received and the relationships he built that have outlasted his need for medical treatment, Jeremy found a connection with Baptist Health’s Christ-centered mission."
— Jeremy Ballard (Patient Testimonial)"This is a very caring facility. they've always been polite and helpful. The facility itself is pleasant, with lots of windows letting in light."
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