BHG Richmond Treatment Center - Behavioral Health Group
Behavioral Health • Richmond, KY
Ratings by platform
- Recovery.com: 4.3/5 (36 reviews aggregated across platforms)
- Detox To Rehab: Not explicitly provided, but contained 5 mixed-quality reviews (5 reviews)
What patients say
Patients praise
- Life-saving support for opioid use disorder
- Effective medication-assisted treatment formulations
- Staff identified as caring and helpful by some individuals
- Increased quality of life, improved mental health, and reduced substance use reported for many patients
Common complaints
- Staff perceived as disconnected from addiction challenges
- Reports of unprofessional staff behavior towards patients in distress
- Issues with the intake process (misinformation, repeat visits)
- Administrative/paperwork delays causing inefficiencies
- Scheduling errors and operational inconsistencies
In patients' words
"BHG is extremely sufficient compared to the clinic I was a client at before. I've never had to wait longer then 10 minutes to receive my medication."
— BHG Richmond Treatment Center official website"This place saved me... I would have had to resorted to criminal activity without the clinic's help. I now can work without pain and the anguish of withdrawal."
— Detox To Rehab user review"I witnessed a staff member mock and laugh at a intake who was crying and frustrated because of withdrawing from heroin. The intake process is full of misinformation often resulting in a client coming back to the office several days in row."
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