Methodist Richardson Family Medical Group
Family Medicine • Richardson, TX
Ratings by platform
- Healthgrades (for Dr. Jessica Dean): 3.6/5 stars (17 reviews)
- Healthgrades (for Denise Russell, FNP): 5/5 stars (13 reviews)
- Yelp: 2.0/5 stars (14 reviews)
What patients say
Patients praise
- Compassionate and thorough care from specific providers (e.g., Dr. Dean, Denise Russell, FNP)
- Good bedside manner and attentive listening
- Helpful and friendly support staff in specific instances
Common complaints
- Billing and collections issues
- Administrative and front desk staff communication failures
- Long wait times and feeling ignored
- High costs of services
In patients' words
"I love Dr. Dean! I always feels like [she has my] interest at heart and listens to me. Best staff and her assistant Linda is wonderful."
— Healthgrades review for Dr. Jessica Dean"Worse hospital ever for the 'I forgot you were here' people. Not just one time but for over five-six hours. I begged all that time 'Can I please have some water?'"
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