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Chronic Disease Management Dallas, TX | Prime Internal Medicine ...

Chronic Disease ManagementRichardson, TX

★★★★☆3.7/50 reviews across 2 platforms

Ratings by platform

  • rater8: 4.8/5 (rater8) (multiple verified reviews)
  • Yelp/MapQuest aggregate: 2.5/5 (approximate) (multiple aggregate reviews)

What patients say

Patients praise

  • patients frequently praise the physicians, particularly Dr. Shalini Katikaneni, for being thorough, attentive, and knowledgeable
  • reports of professional and kind staff interaction
  • many patients appreciate the time taken by providers to explain conditions and treatment plans

Common complaints

  • reports of office administrative issues, including billing confusion and lack of follow-up communication
  • isolated complaints regarding misdiagnosis
  • expressions of frustration with patient-staff communication

In patients' words

"Dr. Shalini Katikaneni is an outstanding doctor. She takes time to listen to concerns and to explain. She is very attentive and super knowledgeable."

Prime Internal Medicine Associates Testimonials page

"I’m not angry, I’m just disappointed. Actually, you know what? No. I AM angry. This office disregarded me, disrespected me, and promised me VERY SIMPLE things with which they never followed through."

Patient Review (WebMD/Yelp)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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