MinuteClinic at CVS at 11160 SOUTH LAKES DRIVE, RESTON, VA ...
Urgent Care • Reston, VA
Ratings by platform
- CVS Official Website: 4.5/5 (based on 180-195 reviews) (~180-195 reviews reported on official site)
- CVS Official Website (general): 4.6/5 (321 ratings reported on official site)
What patients say
Patients praise
- Efficient care for some patients
- Accommodating and professional providers (specifically mentioned 'Grace')
- Convenient location for minor health issues and services like wax removal
- Affordable care with prescription coupons provided for self-pay patients
Common complaints
- Inconsistent walk-in availability despite advertising as such
- Long wait times even with appointments
- Reports of poor customer service and unprofessional staff behavior
- Difficulty using the check-in system
In patients' words
"Minute clinic? More like.... 3 hour clinic even though you showed up 15 minutes early for the appointment you scheduled 2 days ago. Don't go here unless you have basically the entire day to waste sitting in the waiting area."
— LocalityBiz user review"I am overwhelmed with happiness that I was able to find this service and will highly recommend Grace to anyone!"
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