Inova-GoHealth Urgent Care - Reston
Urgent Care • Reston, VA
Ratings by platform
- Solv: 4.1 out of 5 stars (20 reviews)
- Zocdoc: 4.84 out of 5 stars (49 reviews)
- Washington Consumers' Checkbook: Not explicitly aggregated, though reviews exist (7 reviews)
What patients say
Patients praise
- Professional, polite, and compassionate staff
- Efficient check-in/check-out processes reported by many patients
- Clean and well-equipped facility
- Convenient online scheduling options
- Helpful for weekend and holiday urgent care needs
Common complaints
- Long wait times despite having an appointment
- Perceived lack of sympathy or thoroughness from some providers
- Concerns regarding inconsistent hours or sudden closures
- Some patients reported ineffective treatments or inaccurate initial diagnoses
In patients' words
"This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy."
— Solv Review"I waited almost an hour despite making a reservation, the doctor was unsympathetic to my desire to get tested..."
— Solv Review"I have had to visit UrgentCare several times and have always found the reception desk and the doctors to be efficient and professional."
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