Urgent Care | Walk-In Clinic - Overlake Medical Center
Urgent Care • Renton, WA
Ratings by platform
- Birdeye (Overlake Medical Clinics Urgent Care Lake Hills): 4.1/5 stars (410 reviews)
- SolvHealth (Overlake Clinics Urgent Care, Issaquah): 2.0/5 stars (6 ratings)
What patients say
Patients praise
- Convenience of online scheduling and booking tools
- Staff are often described as knowledgeable and courteous
- Efficiency in receiving care for minor illnesses and injuries
- Availability of extended hours including evenings and weekends
Common complaints
- Reports of poor bedside manner and lack of compassion from some staff
- Dissatisfaction with diagnostic accuracy and referral processes
- Issues with wait times and communication during the check-in process
- Complaints regarding facility cleanliness and COVID-19 protocols at some locations
In patients' words
"The entire staff from the front desk, the nurse & assistant and Dr. Piya were all kind, receptive and patient with me."
— Birdeye review for Lake Hills location"Apathetic care, error prone, slow service & ultimately no ability to diagnose the problem I went in for..."
— SolvHealth review for Issaquah locationMore clinics in Renton
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