Urgent Care in South King County, WA - Valley Medical Center
Urgent Care • Renton, WA
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (828 completed patient surveys)
- Yelp (VMC Renton Landing Urgent Care): 3.3 out of 5 stars (119 reviews)
- Yelp (Valley Medical Center): 2.7 out of 5 stars (26 reviews)
What patients say
Patients praise
- Many patients report positive experiences with specific doctors and nurses being kind and attentive
- Some patients appreciate the efficiency of online booking for urgent care appointments
- Hospital-wide strengths noted in doctor communication and facility cleanliness compared to national averages
Common complaints
- Long waiting times in both urgent care and emergency departments
- Some reports of dismissive or unprofessional behavior by medical staff and doctors
- Concerns regarding communication issues with nurses and difficulty getting timely help when needed
- Complaints about lack of thoroughness in diagnoses or treatment for children
In patients' words
"They were super quick and friendly... The doctor was thorough, yet fast."
— Patient review for Renton Landing Clinic"If you want to wait 2 hours to not have your problem addressed, go here... They are also very rude, love to talk over you, ask questions, and don't bother listening to your answers."
— Patient review for Renton Landing ClinicMore clinics in Renton
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