Pacific Medical Centers
Family Medicine • Renton, WA
Ratings by platform
- Yahoo Local: 2.5/5 (39 reviews)
- Apple Maps (9 reviews)
What patients say
Patients praise
- Appreciation for specific doctors and medical providers
- Convenience of the location, parking, and on-site lab/specialty services
- Some patients report fast, efficient care and short wait times in-clinic
- Availability of Saturday appointments
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Concerns regarding billing practices and high costs
- Dissatisfaction with receptionists and front desk customer service interactions
- Frustration with communication delays via the patient portal (MyChart)
- Perception of reduced quality of care or "downhill" service after clinic relocation
In patients' words
"The doctors and providers are great when you actually get to interact with them. Unfortunately takes months to get scheduled. My only complaint is when I send my doctor a message, I’m asking for advice from my doctor... my messages get stuck in the inbox for a medical assistant to read and then more delay."
— Beautihost reviews"Good parking, excellent doctors and specialist in a very nice building but poor receptionists. This does not take anything away from professionalism, but they could smile and greet better."
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