Community Health Alliance: Health. Care. Respect.
Federally Qualified Health Center • Reno, NV
Ratings by platform
- Facebook: 90% recommend (based on 84 reviews) (84 reviews)
- Trustburn: 3.9/5 stars (8 reviews)
What patients say
Patients praise
- many patients praise individual medical providers for being caring, professional, and attentive
- high regard for the affordability and accessibility of services, especially for Medicaid patients and the underinsured
- recognition for quality of care and innovation from health organizations like HRSA and NCQA
- clean and organized facilities at many locations
- comprehensive "under-one-roof" services including dental, pharmacy, and behavioral health
Common complaints
- long wait times and appointment delays
- reports of rude or unprofessional front-desk staff
- challenges with communication, including difficulty getting call-backs or prescription refills
- concerns regarding administrative processes and appointment scheduling errors
- past controversy involving federal complaints and allegations of mismanagement
In patients' words
"The staff was kind and caring. Dr. Greenblat was kind and caring and put me at ease right away. The pharmacy staff on site was wonderful. My experience with Community Health Alliance overall was top notch."
— Loc8NearMe Review"I would not recommend Dilpreet Bal as a healthcare provider. She does not appear to truly listen to patient concerns or demonstrate genuine interest or empathy."
— LocalityBiz Review"They appear to be severely understaffed and unable to find their backsides with two hands and a flashlight. You never get a promised call back and when you call again you are put on terminal hold."
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