Renown Endocrinology
Endocrinology • Reno, NV
Ratings by platform
- Birdeye: 2.1 out of 5 stars (based on 24 reviews) (24 reviews)
- US News & World Report: 4 out of 5 stars (based on 31 reviews) (31 reviews (for Dr. Michael R. Gonzales))
- Healthgrades: 4.3 out of 5 stars (based on 10 reviews) (10 reviews (for Dr. James Atcheson))
What patients say
Patients praise
- providers are often described as knowledgeable, kind, and professional
- some patients highly value doctors who take the time to listen and thoroughly explain conditions and treatment plans
- reports of doctors going above and beyond, including calling patients personally to discuss results or treatment options
- praise for staff friendliness and efficiency in specific interactions
Common complaints
- reports of long wait times and being left alone in exam rooms
- some patients expressed frustration with dismissive communication and feeling unheard by specific providers
- concerns regarding administrative issues, such as difficulty obtaining prescription refills or lack of clear answers after multiple visits
- complaints about doctors not reviewing previous medical evidence or misdiagnosing conditions
In patients' words
"Dr. Atcheson is a wonderful physician. He takes the time necessary to review questions, test results, etc. I have a lot of confidence in him and feel very comfortable talking to him. He goes above & beyond to explain things, even calling me personally at home in response to MyChart messages I've sent."
— Ratings.MD (Dr. James Atcheson)"He was very dismissive of me; did not listen to anything my husband or I told him... kept tossing me off on other doctors because my labs were 'normal,' so I must be fine and just not trying hard enough."
— Healthgrades (Dr. David Howard)"Dr. Zykova did an amazing job of just listening to me and hearing out the needs of me as a patient and going beyond with the right personnel with the medication that I needed... it's probably been the best service I've had in a long time."
— Ratings.MD (Dr. Polina Zykova)More clinics in Reno
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