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Orthopedics at Redwood City Medical Center

OrthopedicsRedwood City, CA

★★★★★4.5/553 reviews across 5 platforms

Ratings by platform

  • Vitals (practice listing) — Kaiser Permanente Orthopedics and Podiatry: Individual provider ratings shown (e.g., 4.4; 3.4; 4.8) on a 5-star scale (Not clearly stated for the practice overall ("first to leave a review"; per-provider pages imply multiple reviews))
  • U.S. News (Dr. Terry B. Lowry) — Kaiser Permanente Redwood City Medical Center affiliation: 4/5 patient rating (12 reviews (1 within last 12 months))
  • U.S. News (Orthopedic surgeons at Kaiser Permanente Redwood City Medical Center): Patient Experience 4/5 (12 reviews)
  • Vitals (Dr. Jonathan J. Lam) — orthopedic surgeon: 3.4 out of 5 stars (average) (Not specified in the snippet)
  • Vitals (Dr. Terry B. Lowry) — orthopedic surgeon: 4.7 out of 5 stars (Not specified in the snippet)
  • U.S. News (Dr. David M. Bradley) — Kaiser Permanente Redwood City Medical Center affiliation: 5 out of 5 patient experience rating (overall patient experience rating from across the internet) (29 ratings total (0 within last 12 months))
  • Yelp (Kaiser Permanente Redwood City Medical Center facility page): 2.9 rating (316 reviews)

What patients say

Patients praise

  • Some orthopedic providers receive high patient experience ratings (e.g., 4/5 or 5/5) and reviewers highlight expertise and compassionate care
  • citations of evidence:
  • confidence: high

Common complaints

  • Mixed reviews across providers and platforms, including low average ratings (e.g., Vitals provider average 3.4; Yelp facility rating 2.9) and negative patient comments about bedside manner/communication
  • citations of evidence:
  • confidence: medium

In patients' words

""This Doctor is terrible. He is VERY full of himself, talks over you and is a disgrace to the medical profession. He has NO bed side manner""

Vitals — Dr. Jonathan J. Lam, MD profile page

""This Dr. lacks empathy and shows no concern for a patients. If you request a follow-up due to continued pain, good luck getting it from him""

Vitals — Dr. Jonathan J. Lam, MD profile page

""He was very reassuring, compassionate and detailed with his explanations... We were very pleased with his professionalism and kindness. We would definitely recommend Dr. Lam.""

Vitals — Dr. Jonathan J. Lam, MD profile page

""I have had the best experience with Kaiser Redwood City""

Yelp — Kaiser Permanente Redwood City Medical Center reviews (review highlight)

""Fantastic surgeon and doctor. Brilliant, caring, and warm.""

Vitals — Dr. Jonathan J. Lam, MD profile page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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