Dignity Health Medical Group - Redwood City, CA
Orthopedics • Redwood City, CA
Ratings by platform
- Birdeye (Sequoia Hospital): 4.6/5 stars (735 reviews)
- Birdeye (Medical Group): 1/5 stars (2 reviews)
- Birdeye (Medical Group): 3/5 stars (2 reviews)
What patients say
Patients praise
- Compassionate and skilled medical providers and surgeons
- High-quality nursing and clinical staff care
- Efficient and well-organized surgical and emergency services at the associated hospital
- Immaculate and state-of-the-art facilities
Common complaints
- Difficult or unresponsive phone support and communication
- Surprise billing and billing transparency issues
- Perceived unprofessionalism and impatient front desk staff
- Experiences with dismissed patient concerns
In patients' words
"Dr. Castro is my hero. Too many things to go over but basically he stepped in to try to save the life of my mother when no one else would."
— LocalityBiz review"I came here for my annual physical, which my insurance covers 100%. I was never told upfront that asking normal questions during a physical could turn the visit into a separate billable service. After the visit, I received a $500 charge"
— Birdeye review"I would give this hospital 10 stars if they were available every single employee kind caring compassionate from the lunch lady all the way up to the heart surgeon."
— Beautihost reviewMore clinics in Redwood City
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