Infusion Center (Chemotherapy) at Redwood City Medical Center
Infusion Treatment • Redwood City, CA
Ratings by platform
- Birdeye: 4.6/5 stars (1,327 reviews)
- Vivian Health: 4.2/5 stars (31 reviews)
- US News & World Report: 91% recommend rate (N/A)
- The Leapfrog Group: 88% overall rating (N/A)
What patients say
Patients praise
- High overall facility patient satisfaction and willingness to recommend
- Positive staff interactions, including supportive and caring nursing teams
- Commitment to patient experience by leadership teams
- Clean, modern, and well-organized clinical environments reported generally for regional infusion services
Common complaints
- Incidents of perceived staff rudeness or lack of empathy
- Reports regarding management of personal belongings
In patients' words
"I’m grateful to be a part of this amazing team who values our patients’ experience so inherently and deeply."
— Kaiser Permanente Patient Experience Leader via LinkedIn"My dads personal belongings went missing... And there’s sympathy from them except nothing but rudeness and no help!"
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