Primary Care Doctor's Office in Redwood City, CA - One Medical
Family Medicine • Redwood City, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4 out of 5 stars (59 reviews)
- Solv Health: 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- Ease and speed of scheduling appointments
- Helpful, kind, and professional office staff and medical providers
- Efficiency of clinical processes and lab services
- Accessible communication, including online messaging capabilities
Common complaints
- Unexpectedly high billing charges and surprise fees for consultations
- Concerns about perceived lack of value for the cost of virtual or brief visits
- Issues with billing transparency and lack of communication regarding potential costs
In patients' words
"Absolutely outrageous billing practices. I had a 20-minute virtual consultation with One Medical where no diagnosis or meaningful treatment was even provided — and I was slapped with a bill of nearly $410 out of pocket."
— Local Business Review"Since Ive joined On Medical, I have been seen in a timely manner and treated with care, concern and consideration always. Its the most efficient and effective medical care I have experienced."
— Patient Review"I was amazed how helpful, thorough, and kind Mariah and Jolly (at reception)were at getting me all set up with a physician."
— Local Business ReviewMore clinics in Redwood City
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